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Frequently asked questions

Everything you need to know about our braiding services, booking process, and hair care. Can't find your answer? Get in touch.

01

How should I prepare for my braiding appointment?

We recommend washing and fully drying your hair the day before your appointment. Detangle your hair thoroughly and avoid applying heavy oils or products. If you have specific style references, save photos on your phone to show your stylist. Please arrive with clean, dry, stretched hair for the best results.
02

How long do braids typically last?

Most braided styles last 4 to 8 weeks depending on the style and how well you maintain them. Knotless braids and box braids typically last 6-8 weeks, while cornrows last 2-4 weeks. We recommend sleeping with a satin bonnet or pillowcase and moisturizing your scalp regularly to extend the life of your style.
03

Do I need to bring my own hair extensions?

You are welcome to bring your own hair extensions if you have a specific brand or color preference. If not, we can provide quality braiding hair at an additional cost. Just let us know when booking so we can have everything ready for your appointment.
04

How do I book an appointment?

You can book online through our website by visiting the Book Now page, selecting your service, choosing a date and time, and filling in your details. After booking, we will reach out to arrange a non-refundable deposit to confirm your slot. You can also call us directly at (571) 276-1896.
05

What is your cancellation policy?

We require at least 48 hours notice for cancellations or rescheduling. Changes within the 48-hour window must be made by calling the salon directly. Deposits are non-refundable but can be applied to a rescheduled appointment if you give adequate notice.
06

How long does a typical appointment take?

Appointment length varies by style. Cornrows take about 1-2 hours, while knotless braids or locs installation can take 4-6 hours. The exact duration depends on hair length, density, and style complexity. When you select a service during booking, you will see the estimated duration.
07

Do you work with children?

Yes! We welcome children of all ages. For younger clients (under 10), we recommend simpler styles that take less time, such as cornrows or simple twists. Please let us know the age of the child when booking so we can plan accordingly.
08

How do I maintain my braids between appointments?

Keep your scalp moisturized with a light oil or braid spray every 2-3 days. Sleep with a satin bonnet or on a satin pillowcase to reduce frizz. Avoid excessive manipulation and wash your scalp gently every 1-2 weeks using a diluted shampoo and applicator bottle. Pat dry thoroughly afterward.

Still have questions?

We're happy to help. Reach out and we'll get back to you as soon as possible.